Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details.
Delivery Methods
Local Delivery: We offer local delivery within 10 KM.
Delivery Time: Our typical delivery time ranges from 30 to 60 minutes, depending on the distance and traffic conditions.
Shipping Fees
Standard Delivery Fee: A standard delivery fee of 40 applies to all orders.
Free Delivery: Orders over 299 qualify for free delivery.
Delivery Areas
Service Area: We currently deliver to the following areas
Outside Service Area: If you are located outside our service area, please contact us directly to see if special arrangements can be made.
Delivery Instructions
Contactless Delivery: We offer contactless delivery. Please specify your preference at checkout and provide any special instructions for where to leave your order.
Delivery Address: Ensure the delivery address is accurate and complete to avoid any delays. If there are any special delivery instructions, please include them at the time of order.
Order Tracking
Order Updates: You will receive updates via email.
Returns and Refunds
Order Issues: If there is an issue with your order, such as missing items or incorrect delivery, please contact us within 24 hours.
Refund Policy: Refunds will be processed on a case-by-case basis. Please refer to our Refund Policy for more details.
Customer Support
Contact Us: If you have any questions or concerns regarding your order, please contact our customer support team.
Support Hours: Our support team is available during business hours.
Thank you for choosing Panchapaka for your food delivery needs. We are dedicated to providing you with the best service and delicious meals delivered right to your door.
