Terms & Conditions
Last updated: June 13, 2024
Welcome to Pancha Paka! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using Pancha Paka, you agree to comply with these Terms. If you do not agree, please do not use our services.
Pancha Paka provides a platform for ordering and delivering food from various restaurants. We facilitate the ordering process and delivery but do not prepare the food ourselves.
To use certain features of our website, you must create an account. You agree to provide accurate and complete information and to update it as necessary.
You are responsible for maintaining the confidentiality of your account details, including your password. You agree to notify us immediately of any unauthorized use of your account.
We reserve the right to terminate or suspend your account if we believe you have violated these Terms or engaged in fraudulent activity.
By placing an order, you agree to pay the total amount specified at checkout, including any applicable taxes and delivery fees. All orders are subject to availability.
Once you place an order, you will receive a confirmation email or message. This confirmation does not guarantee the availability of the items ordered.
You may modify or cancel your order within a certain time frame specified at checkout. After this period, modifications or cancellations may not be possible.
We accept various payment methods, including credit cards and digital wallets. By providing your payment information, you authorize us to charge the specified amount.
Our delivery services are available within specific areas. You can check if your location is within our delivery range during checkout.
Delivery times are estimates and may vary due to factors beyond our control, such as traffic and weather conditions. We are not liable for delays.
If you encounter any issues with your delivery, such as missing or incorrect items, please contact us immediately. We will make reasonable efforts to resolve the issue.
Refunds are issued at our discretion. If you are dissatisfied with your order, please contact us within 24 hours. We may offer a refund, credit, or replacement.
Due to the nature of our products, we do not accept returns of food items. If there is an issue with your order, please reach out to us for resolution.
You agree not to engage in any of the following activities:
You are responsible for any content you post or submit, including reviews and comments. You agree not to post content that is unlawful, offensive, or violates the rights of others.
All content on our website, including text, graphics, logos, and images, is the property of Pancha Paka or its licensors and is protected by copyright and other intellectual property laws.
We grant you a limited, non-exclusive license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, or modify any content without our prior written consent.
We strive to provide reliable services but do not guarantee uninterrupted or error-free access. We reserve the right to modify or discontinue our services at any time.
We do not prepare the food and are not responsible for its quality or safety. Any issues with food quality should be directed to the respective restaurant.
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our services.
These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles. Any disputes will be resolved in the courts of [Your Jurisdiction].
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. Your continued use of our services after any changes indicates your acceptance of the new Terms.
If you have any questions about this Privacy Policy, You can contact us:
By email: contact@panchapaka.com
By visiting this page on our website: https://panchapaka.com/contact-us/
By phone number: +91 8178508039, +91 8178844990
